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Praise for healthcare teams' work

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TWO healthcare teams have been praised for the quality of their work.

A Care Quality Commission (CQC) report said the Croydon Urgent Care Centre (UCC) service was considered "first-class" among patients.

The CQC inspectors said the centre was run efficiently, with well-maintained premises and staff who were caring and helpful.

Meanwhile, Croydon Health Services' chief pharmacist Louise Coughlan last week collected the Final Presentation Award from the London-wide Together to Improve Value programme set up under NHS London.

The award was for the pharmacy's team's project work which has cut the time patients have to wait before they can go home from hospital.

Figures show that before the changes, around 50 per cent of prescriptions on Queens 3 ward were written on the day of discharge meaning patients had to wait an average of six hours for these to be filled before they could go home.

Now 94 per cent of prescriptions are written the day before, meaning the medicines are with the patient by 10am the next day, ready for them for when they are discharged. This has meant a 50 per cent increase in the number of patients on the ward who were able to go home before noon.


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